The request was rejected by Apple. In the end, the FBI reportedly paid US $ 900 thousand to a company whose name was not mentioned to penetrate the artificial security system of Apple's device.
This incident attracted the attention of many people. However, that is not the first time the FBI has admitted that encrypted smartphones are causing problems for them.
In 2014, James Comey, then Director of the FBI, said that encrypted communications can create a very dark era and ask Congress to change the law regarding how technology companies help the authorities.
Although the FBI says that mobile phone offenders San Bernardino attack is the only case that forced them to ask Apple to penetrate the security system homemade. At that time, the US Department of Justice was processing about 9 similar requests.
At the conference, Wray said, "I understand, there is a balance to be made between encryption and the importance of giving us tools to ensure the public is secure." Even so, cyber security expert Alan Woodward said encryption would continue to be used in the future.
"The encryption that makes the investigation deadlocked is a fact that law enforcement agencies must face from now on," Woodward said.
"Although device manufacturers do not develop encryption, users can still search for software that performs encryption in the same way."